Hello
I was hoping someone might be able to help me out a bit. I have recently had to do a clean reboot to my Windows 8.1. I had my Reason/Record 1.5 on an external hard drive. After the reboot I am getting the error msg
"Ignition key driver installation failed - Could not install or update the drivers for the ignition key. Please uninstall the old drivers and try again or contact customer care."
I updated the drivers to 2.8 but I am still getting the same msg. I also contacted customer care but they have yet to respond. Any and all help will be greatly appreciated.
Thanks
Matt
I was hoping someone might be able to help me out a bit. I have recently had to do a clean reboot to my Windows 8.1. I had my Reason/Record 1.5 on an external hard drive. After the reboot I am getting the error msg
"Ignition key driver installation failed - Could not install or update the drivers for the ignition key. Please uninstall the old drivers and try again or contact customer care."
I updated the drivers to 2.8 but I am still getting the same msg. I also contacted customer care but they have yet to respond. Any and all help will be greatly appreciated.
Thanks
Matt